Last updated: 7/2/2026
This Privacy Policy explains how Shohop (“we”, “our”, or “us”) collects, uses, and protects users’ personal information when using the Shohop food delivery mobile application.
By using the Shohop app, you agree to the collection and use of information in accordance with this Privacy Policy.
Shohop may collect the following personal information:
Full name
Phone number
Email address
Delivery address
Order details
Payment-related information (processed securely by third-party payment providers)
Shohop collects and uses location data to provide essential food delivery services, including:
Detecting the user’s current location to show nearby restaurants
Calculating delivery distance and delivery fees
Assigning delivery partners efficiently
Providing accurate delivery tracking and estimated delivery time
📍 Location data is collected only while the app is in use (foreground).
📍 Shohop does not collect location data in the background.
Users can enable or disable location access at any time through their device settings.
We may collect non-personal information such as:
Device type and operating system
App usage behavior
Crash logs and performance data
This information helps us improve app performance and reliability.
Shohop uses collected information to:
Process and deliver food orders
Provide real-time order status and tracking
Improve user experience and app functionality
Communicate order updates and customer support messages
Maintain security and prevent fraudulent activities
Location data is used only for food delivery-related functionality
Location data is not sold or shared for advertising purposes
Location data is shared only with delivery partners when necessary to complete an order
Location data is retained only for the duration required to fulfill the delivery service
Shohop may share limited user data with:
Delivery partners (only required delivery information)
Payment service providers
Analytics services (aggregated and anonymized data)
Shohop does not sell personal or location data to third parties.
We take reasonable technical and organizational measures to protect user data, including:
Secure encrypted connections (HTTPS)
Restricted access to sensitive data
Secure server infrastructure
Users have the right to:
Access or update their personal information
Request deletion of their data
Withdraw consent for location access
Contact Shohop regarding privacy concerns
Shohop is not intended for use by children under the age of 13.
We do not knowingly collect personal data from children.
Shohop may update this Privacy Policy from time to time.
Any changes will be published within the app or on our official website.
If you have any questions or concerns regarding this Privacy Policy, please contact us:
📧 Email: support@shohop.app
🌐 Website: https://shohop.app
